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Terms of use

Pre-launch draft · version 2026-11-01 · subject to legal review before any regulated service goes live.

About these terms

These terms govern your use of the KNeo website and app, provided by K Holdings OÜ (Estonia). They cover KNeo's technology services only.

KNeo is not a bank

KNeo does not hold customer funds and is not licensed to provide banking, e-money or payment services. Regulated services will be provided by licensed partners under their own terms, which you'll accept separately before using them.

Pre-launch sandbox

During pre-launch, transfers, identity checks and related screens are demonstrations. No money moves and sandbox records are not receipts.

Information, not advice

Exchange-rate data and analysis are for information. They are not financial advice, forecasts you can rely on, or guaranteed rates.

Memberships

Membership benefits, eligibility and pricing are published in the app. We'll give at least 30 days' notice of changes that affect you and will never charge you without your explicit agreement.

Your account

Keep your password and authenticator device secure. Tell us immediately if you suspect unauthorised access.